FAQ

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FAQ

Please visit our Online Proctoring FAQ page to learn more about Online Proctoring.
WHAT ARE ACCEPTABLE FORMS OF IDENTIFICATION?

In a Physical Test Centre:

You must present a valid (unexpired, original ID - no photocopies). This must be government issued and have your first and last name, photo and signature. The first and last name that you used to register must match exactly the first and last name on the ID that you will present at the time of your test.

Candidates will not be permitted to test without proper ID. Acceptable methods of identification are:

  • Passport
  • Driver’s license
  • Permanent Resident card

Important: Candidates writing in a test center will also be required submit a printed copy of their booking confirmation email to the proctor.


In an Online Proctoring Environment:

You must present a valid (unexpired, original ID - no photocopies). This must be government issued and have your first and last name, photo and signature. The first and last name that you used to register must match exactly the first and last name on the ID that you will present at the time of your test.

Candidates will not be permitted to test without proper ID. Acceptable methods of identification are:

  • Passport
  • Driver’s license
  • Permanent Resident card
ARE THERE ANY PERMISSIBLE ITEMS ALLOWED DURING THE EXAM?

In a Physical Test Centre:

The testing location will provide you with the hardware and station requirements as needed.

An online notepad will be available within the exam interface. Candidates are not permitted to use scrap paper.


In an Online Proctoring Environment:

Bottled water (in a transparent bottle) is allowed at your workstation. No other items are permitted at your workstation.

  • Candidates must test on a hard surface (not a bed or couch)
  • Candidates are not permitted to wear watches
  • Candidates require a mirror or reflective surface to show the proctor the monitor. This can include a cell phone with a front-facing camera or an external USB camera.

An online notepad will be available within the exam interface. Candidates are not permitted to use scrap paper.

ARE BREAKS PERMITTED DURING THE EXAM?

In a Physical Test Centre:

The examination is divided into two 2-hour parts. There is a 15-minute break between each part. After completing Part 1, you will not be able to return to complete questions on Part 1. You may leave the exam room during the break. The examination will automatically resume 15 minutes after completing Part 1. You may choose to resume the examination after 5 minutes if you do not want to take a 15-minute break. If you hit Continue Now before your 15-minute break ends your exam will automatically resume.


In an Online Proctoring Environment:

The examination is divided into two 2-hour parts. There is a 15-minute break between each part. After completing Part 1, you will not be able to return to complete questions on Part 1. You may leave the exam room during the break. The examination will automatically resume 15 minutes after completing Part 1. You may choose to resume the examination after 5 minutes if you do not want to take a 15-minute break. If you hit Continue Now before your 15-minute break ends your exam will automatically resume.

After you return, the proctor will conduct a brief rescan of your testing area. Please allow up to three minutes for this process. Using your webcam, you will be asked to show all four walls of the room, your desk surface, and the area beneath your desk. You may be asked to show your computer monitor. The proctor will confirm that your cell phone is out of reach.

IS THERE A TUTORIAL EXAM I CAN TAKE?

Yes. The tutorial is designed to help you get familiar with the exam software. Try it as many times as you’d like!

Please login to your Exams Page to access the Platform Tutorial.
Contact Information for Meazure Learning

Physical Test Centre Support


Online Proctoring Support